Frequently Asked Questions

Common questions about privacy rights, data deletion, and our professional service approach.

General Privacy Rights

Your privacy rights depend on your state of residence and the laws that apply to you:

  • California (CCPA): Delete, access, correct, and opt-out rights
  • Virginia (VCDPA): Delete, access, correct, and opt-out rights
  • Washington (MHMDA): Delete and access rights for health data
  • Nevada (SB220): Opt-out from data sales only

See our privacy laws comparison for detailed information.

No, we cannot guarantee complete data deletion. Here's why:

  • Companies can legally retain data for certain business purposes
  • Some businesses may not be covered by privacy laws
  • Compliance depends on individual company policies and procedures
  • Small businesses under legal thresholds are not required to comply

We make best efforts using professional legal guidance to maximize success, but results vary.

Compliance requirements vary by state law:

  • CCPA: Companies with $25M+ revenue, 50K+ consumers, or 50% revenue from data sales
  • VCDPA: Companies with 100K+ consumers or 25K+ consumers + 50% revenue from data sales
  • MHMDA: Companies with $25M+ revenue (health data only)
  • Nevada SB220: All online businesses serving Nevada residents

Many major platforms, data brokers, and e-commerce sites meet these thresholds.

Timeline depends on company responsiveness and legal requirements:

  • Response deadline: 45 days (CCPA, VCDPA, MHMDA) or 60 days (Nevada)
  • Our process: 1-2 weeks for consultation and request preparation
  • Total timeline: 6-12 weeks for most requests
  • Follow-up: Additional time for non-responsive companies

We track deadlines and escalate when companies miss legal response requirements.

About Our Service

Professional legal oversight and realistic expectations:

  • Attorney guidance: Neon Law® attorneys review all requests
  • Legal compliance: Properly formatted requests citing specific laws
  • Professional approach: Respectful but firm communication
  • Honest expectations: We clearly state limitations and no guarantees

We focus on maximizing success through legal expertise rather than making false promises.

No, you can submit requests yourself, but professional guidance helps:

  • Complex requirements: Each state has different verification and formatting needs
  • Legal credibility: Attorney oversight increases company responsiveness
  • Proper documentation: Legally compliant requests are more likely to succeed
  • Escalation support: Professional follow-up when companies are unresponsive

Our service provides this legal expertise without requiring you to hire your own attorney.

We'll discuss your specific needs during consultation, but generally:

  • Personal details: Name, address, email addresses used with companies
  • Target companies: Which businesses you want to submit requests to
  • Account information: Usernames or account details for verification
  • Documentation: Any relevant communications or account records

We only collect information necessary for the deletion request process.

Contact us for pricing information based on your specific needs:

  • Consultation: Initial assessment and legal review
  • Scope dependent: Pricing varies based on number of companies and complexity
  • Transparent fees: All costs discussed upfront before beginning work
  • No hidden charges: Professional service with clear pricing structure

Email support@sagebrush.services to discuss your specific situation and pricing.

Technical Questions

We escalate non-responsive companies through professional channels:

  • Legal follow-up: Additional correspondence citing compliance obligations
  • Attorney oversight: Professional escalation with legal credibility
  • Documentation: We maintain records of non-compliance for potential enforcement
  • Realistic limits: We cannot force compliance but maximize pressure through legal channels

Some companies may still not comply, but professional approach improves success rates.

Yes, in certain legally permitted circumstances:

  • Legal compliance: Data required for tax, audit, or regulatory purposes
  • Security purposes: Fraud prevention and security monitoring
  • Business operations: Completing transactions or providing requested services
  • Free speech: Public information or journalistic purposes

Our attorneys help evaluate whether company exceptions are legitimate or overly broad.

Data brokers are often covered by privacy laws, but present unique challenges:

  • Public records: Some information is legally public and cannot be deleted
  • Re-population: Data may reappear from new public record sources
  • Multiple sources: Hundreds of data brokers may have your information
  • Varying compliance: Success rates differ significantly between companies

We target major data brokers and can advise on ongoing monitoring needs.

Generally no, but we take precautions:

  • Financial exemptions: Credit reporting and banking often have separate regulations
  • Account security: We don't target accounts you actively use
  • Legal requirements: Companies can retain data needed for financial compliance
  • Consultation first: We discuss potential impacts before submitting requests

Our attorneys understand which requests could affect financial services and advise accordingly.

Still Have Questions?

Important: We make best efforts to remove your data using professional legal guidance, but nothing is guaranteed. Results depend on individual company compliance with state privacy laws.

Contact us for a personalized consultation about your privacy rights and our process.

Email support@sagebrush.services with questions